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Business Terms & Shipping For

Seaside Artwork:

Seaside Artwork is subsidiary of Seaside Treasures and More, Inc.

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Shipping Charges

  • Seaside Artwork does not believe in making money on shipping, thus we only charge “actual shipping charges.” We do not charge any handling or packing fees.

  • Due to the vast amount of ways items can be packed, Seaside Artwork. has found it beneficial to both the customer and business to only charge actual shipping charges as quoted by FedEx or the United States Postal Service (USPS).

  • Seaside Artwork charges real-time actual shipping charges as quoted by FedEx or USPS. Rates vary by the weight of the package, the dimensions of the package, and the zip code the package is being delivered to. Pricing upon check-out does not include shipping charges.

  • Seaside Artwork always packs orders to utilize the safest, securest, and most economical way to ship packages.

  • Once orders are processed online, Seaside Artwork will automatically send an order confirmation—including an order number—to the email address provided. We then pack and prepare your order for shipment and then bill your credit card for your order total (total amount of products, taxes—if applicable, and shipping). All payments are processed in USD (U.S. Dollars).

  • A final invoice—which will include shipping charges—will be emailed to the email address provided after shipping. A hard copy invoice may be requested by emailing Customer Service or by including comments in the “Comments/Special Delivery Instructions” section of the order upon check-out

  • Most packages are shipped via FedEx Ground or FedEx Express (if requested). Smaller/lightweight packages may be shipped USPS. If you have a preference for shipment other than standard FedEx Ground (For Example, Overnight or 2 Day Air) please include this in the “Comments/Special Delivery Instructions” section of the order upon check-out, or emailing   Customer Service

  • Our shipping policy is designed so that you may buy a multitude of items of varying weights, sizes, and quantities and save on shipping. The more you purchase, the more you save. There are some items that must be shipped separately, and therefore, will have a separate shipping rate.

  • Our aim is 100% customer service and satisfaction. We are here and more than willing to help with any inquiries that you may have.

  • For estimated shipping quotes, or questions regarding shipping, please contact our office at 727-943-3970 or Shipping

 

Methods of Payment

  • Seaside Artwork currently accepts Visa, MasterCard, Discover/Novus, and American Express.

  • Please Note:  The charge for all transactions on Seaside Artwork will show on your credit card statement under our corporation name of Seaside Treasures & More, Inc.

  • Payment may also be made with a check or money order. Please contact our office to place an order with a check or money order. All order shipping is delayed until checks clear our bank.

  • NOTE TO INTERNATIONAL CUSTOMERS: Please make sure that your credit card has 16-digits (excluding American Express cards). We are unable to process credit cards that have less than 16-digits (i.e. Maestro).

 

Order Cancellation

  • Orders may be canceled by contacting our office at 727-943-3970 or by sending an email to  Customer Service

  • Most, but not all, orders received before 1 p.m. (Eastern Standard Time) are shipped the same day (Monday-Friday).

  • If an order has been packed and processed for shipment and cancellation is requested, orders may be subjected to a 15% restocking fee.

  • If an order has already been shipped, customers may refuse delivery of the package to cancel an order. All orders refused will be subjected to a 15% restocking fee. Seaside Artwork does not refund shipping charges in any case.

 

Product Availability/Backorders

  • Seaside Artwork continually updates its’ website to reflect items that are in-stock or on backorder. Unfortunately, occasions may arise where we are not able to update our website to indicate an item is on backorder status before an order is placed. In this case, our office will contact you by phone or email to let you know of the status of the order, offer any alternatives, and to inform you promptly.

  • We highly urge customers to place their orders for backorders immediately. These items are available on a first-come, first-serve basis when the product is received in our warehouses. We will not bill your credit card until your item(s) are shipped.

 

Damaged Returns

  • In the unlikely event that you receive a package that contains an item(s) that is damaged, please contact our office immediately. All Claims for damaged items must be reported to Seaside Artwork Inc. within 7 calendar days of receipt of your package.

  • Seaside Artwork must submit damaged claims to our shipping carriers immediately; thus, we must impose a 7 calendar day restriction for notification of damaged item(s).

  • Seaside Artwork handles each damaged item(s) claim individually and promptly. We will do our best to send a replacement (if the item is in-stock) immediately upon notification of damages.

  • Please keep all damaged items and their original boxes for 31 calendar days as the damaged item(s) may be inspected by the original shipping carrier.

  • Seaside Artwork may also send a return shipment call-tag for damaged item(s) to be returned to our offices.

  • Seaside Artwork does not refund shipping charges in any case.

  • Our office can be contacted at 727-943-3970 or by emailing Customer Service

 

Non-Damaged Returns

  • Seaside Artwork strives for 100% satisfaction on all of our products. In the unlikely event you receive an item that you are unhappy with for any reason, and your return item(s) are not damaged and in their original packaging, we will process your return in the following manner by:
    • Replacing the item*, or

    • Exchanging the item for another* (difference in prices will be billed accordingly), or

    • Issuing a refund for the returned item (less a 15% restocking fee)
  • Customers are responsible for any return shipping charges.
  • All Returns must be approved by Seaside Artwork before an item can be returned. Please contact our office immediately for return authorization approval.
  • Return authorization can be approved by calling our office at 727-943-3970 or by sending an email to Customer Service
  • All returns from United States addresses must be received by the Seaside Artwork Return Department within 30 calendar days from the date of delivery to the customer (U.S. Orders Only).
  • All returns from International addresses must be received by the Seaside Artwork Return Department within 45 calendar days from the date of delivery to the customer (International Orders Only).
  • Customers are responsible for shipping charges to return the product to Seaside Artwork.
  • Seaside Artwork reserves the right to refuse any return if: 1) a customer has not contacted our offices prior to return; or, 2) the return has been received by Seaside Artwork after 30 days from date of delivery (US Orders), or 45 days from date of delivery (International Orders).
  • Non-Damaged Returns are subject to a 15% restocking fee of the original price.
  • Shipping charges will not be refunded for any reason.
  • All items must be packed to eliminate damage.
  • The responsibility for any damages occurred to returned items is between the customer and the shipping carrier of choice. Seaside Artwork will not be responsible for any lost or damaged returned items. It is highly suggested that you insure any items being returned. Customers are responsible for the processing of any claims for items damaged/lost during transit back to Seaside Artwork.
  • NO returns will be accepted from addresses within the United States if the return is received by Seaside Artwork after 30 calendar days from the date of receipt of the order.
  • Our warehouse will not accept any C.O.D returns from any carrier.
  • NO returns will be accepted from addresses from International destinations if the return is received by Seaside Artwork after 45 calendar days from the date of receipt of the order.
  • Our warehouse will not accept any C.O.D returns from any carrier.
  • All returns must be returned to:

Seaside Artwork

1820 South Pinellas Avenue, Suites 101 & 109

Tarpon Springs FL 34689

Phone:   727-943-3970

 

International Shipments Including Canada

  • We ship most International orders using the United States Postal Service Express Mail International Service (EMS). Total costs include freight charges, package tracking, and insurance. Packages are generally delivered between 5-7 business days.

  • Some International orders will be shipped using the United States Postal Service Priority Mail International Service. This service is generally used for packages that are oversized (exceeding the Express Mail maximum box dimensions). Total costs include freight charges, package tracking, and insurance. Packages are generally delivered between 10-15 business days (this range may vary depending on Customs Clearance).

  • If expedited service is needed, packages can be shipped via FedEx Express International Priority/First which delivers between 1-3 business days (this range may vary depending on Customs Clearance).

  • Customers are responsible for any Duties and/or Taxes due upon receipt of the package. Seaside Artwork will not be responsible for any import duties and/or taxes that may be applied by Customs officials. Please contact your local Customs Authority for more information regarding duties and taxes that may be charged.

  • For questions on shipping, please click the link  Shipping

 

Bulk Quantity Discounts

  • Please contact Michael at Seaside Artwork, or 727-943-3970, for more information/pricing for discounts on bulk quantity orders.

 

Privacy Policy

 

  • Seaside Artwork, which is part of Seaside Treasures & More, Inc. does not give or sell any information.

  • We keep all customer information in strict confidence.

  • Credit Card information is secured, and then destroyed after 30 days unless you request that we keep the information on file.

  • For added security, your credit card is not processed online. We process all credit cards via a manual transaction terminal.

  • Please click the red link to contact Support if you have any questions or concerns.

Business Terms & Shipping

Seaside Artwork.

Last Updated: March 11th 2010